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When We Are Closed

GP Collaborative

If the surgery is closed your call will be diverted to the Out-of-Hours GP Service.

The Sheffield GP Collaborative 
GP Centre 
Northern General Hospital 
Herries Road 
S5 7AU

Google map location

Patients must ring the GP Practice, this will divert to the out of hours service:

0114 246 9030 - both surgeries

Initial demographic details are taken (entered onto computer system) and then a doctor phones the patient back to make a more detailed clinical assessment. At this stage the doctor will then decide with the patient the best course of action. One option is to arrange an appointment with a doctor at the GP Centre. At this stage patients are normally given an appointment time and instructions on how to get to the GP Centre.

Patients just turning up without going through the proper process and don't have an appointment will not be seen.

NHS 111

NHS 111 is a 24-hour phone service that's been introduced to make it easier for you to access local health services, when you have an urgent need. You can call 111 if you need medical help urgently but it's not a 999 emergency situation.

Walk-in Centre (Adults and Children)

Assessments are carried out by experienced NHS Nurses. The service is open to anyone who can normally access NHS services. The Centre offers more convenient access to healthcare advice than A&E and you may be seen quicker.

The Walk-in Centre can help with:

  • Coughs, colds, flu like symptoms
  • Skin complaints – rashes, sunburn, head lice, nappy rash.
  • Stomach ache, indigestion, constipation, vomiting and diarrhoea
  • Muscle and joint injuries – strains and sprains
  • Emergency contraception
  • Hayfever, bites, stings
  • Women’s health problems – thrush, menstrual advice.
  • Treatment of minor infections- dispensing antibiotics
  • General healthcare assessments
  • Information on staying healthy

Sheffield City GP Health Centre 
Rockingham House 
Broad Lane 
Sheffield, S1 3PB

Open 08:00 – 22:00 every day – no appointment needed.

Sheffield NHS Minor Injuries Unit (Adults Only)

Treatment for less serious injuries, sprains, cuts, bruises, fractures to hands and lower arms, lower legs and feet.

B Floor 
Royal Hallamshire Hospital 
Glossop Road 
Sheffield S10 2JF

Open 08:00 – 20:00 every day – no appointment needed.

Emergency Eye Care Service (Adult only)

Royal Hallamshire Hospital 
Glossop Road 
Sheffield S10 2JF

Phone 0114 271 2726 (eye casualty)

Available Monday – Friday 08:30 – 16:30 
Except Thursday – 08:30 – 15:00

Children (Under 16) requiring emergency eye treatment should be taken to the Sheffield Children’s Hospital Emergency department.

Urgent Dental Care Line (Adults and Children)

If your dentist is closed and you require urgent treatment call the Urgent Dental Helpline on:-

Phone 0844 736 8440

Available day and night, 365 days a year for urgent dental care.

Sheffield City GP Health Centre (Adults and Children)

Any member of the public can walk in and see a doctor or nurse. You can also ring and book an appointment in advance.

Sheffield residents do not have to change their GP to make an appointment or use the walk-in service.

Rockingham House, 
75 Broad Lane 
Sheffield S1 3PB

Phone 0114 241 2700

Open 08:00 – 20:00, 365 days a year.

Community Pharmacists 

Your local pharmacy offers a range of services and advice for minor illness such as coughs, headache, earache, sore throats and stomach upsets.

They can suggest over-the-counter remedies or, if you don’t pay for your prescriptions, some pharmacists will be able to prescribe medicines to treat these conditions and they will be free.

Opening hours may be longer than GP surgeries.

Accident & Emergency Department

The A&E department is for people needing EMERGENCY medical attention or who have had an ACCIDENT.

An emergency is a situation where someone is experiencing a loss of consciousness, heavy bleeding, suspected broken bones, chest pain, breathing difficulties, an overdose, has swallowed something harmful, poisoning or has a deep wound.

BEFORE you go to A&E THINK!

  • Is this an emergency/accident?
  • Can I wait and see my GP?
  • Could another GP help me?
  • Would an alternative service be better and quicker?
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website